LANCom
LANCom
Service

Reliable support when you need it

An experienced team, fast response times and professional support services for the uninterrupted operation of your IT equipment and systems. To report an issue, email us at prijava@lancom.si.

LET’S WORK TOGETHER

End-user device support

LANCom provides servicing and support for everyday workplace equipment, including desktop computers, laptops, printers, monitors and other office IT equipment. In addition to resolving faults, we can improve computer performance without requiring hardware upgrades, extending the useful life of existing equipment and reducing unnecessary costs.

Servicing of desktop computers, laptops and monitors

Support for printers and other office equipment

Faster and more reliable user experience

Extended lifespan of existing equipment

Server and network equipment support

Reliable server, network and system equipment is essential for uninterrupted business operations. LANCom provides professional maintenance and servicing of hardware and software from a range of manufacturers. Rapid fault detection and resolution help reduce downtime, improve IT stability and ensure the secure and continuous operation of business systems.

Servicing of servers, storage systems and network equipment

Troubleshooting of archiving and backup systems

Maintenance of hardware and software from different manufacturers

Greater reliability, stability and availability of IT systems

Maintenance agreements

A maintenance agreement gives your company priority support and agreed response and resolution times, including outside standard business hours—overnight, at weekends and on public holidays. Services can be provided on-site or at LANCom premises, offering greater flexibility, faster support and better oversight of your IT equipment.

Priority support in the event of a fault or outage

Agreed response and resolution times

Support outside business hours, at weekends and on public holidays

Service at the customer’s location or at LANCom premises

Fast assistance through a secure remote connection

RESULTS

What you gain

Fast response times

Guaranteed response times defined by an SLA for every service level.

Reduced downtime

Preventive maintenance reduces unexpected failures and service interruptions.

Nationwide coverage

On-site support is available throughout Slovenia.

Certified specialists

An authorised HP service partner with a professionally trained team.

REMOTE SUPPORT

Join a session

If you agree to the data protection statement, join the session.

LANCom d.o.o. is committed to protecting all data accessed through a remote connection to the customer’s system.

LANCom d.o.o. uses customer data accessed remotely exclusively to provide additional support for software and hardware products. LANCom d.o.o. shall not be held liable for any direct or indirect damage resulting from accidental or deliberate access to, or loss of, data during the provision of remote support services.

Need technical support?

Send us a description of your issue or question. Our service team will assist you as quickly as possible.

SERVICE SUPPORT
Boris Korže
Boris Korže Technical Support Manager
boris.korze@lancom.si
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